Use Of Effective And Efficient Communication - 1011 Words

Clinical Question In the clinical health care setting, health care professionals such as nurses, use effective communication tools such as handoffs and bedside reporting. Handoffs has been the main known communication method used to transfer critical information that leads to a continuity of care and safety for the patient. Bedside reporting allows the oncoming nurse to physically see the patient, allowing questions to be asked and participation. Effective and efficient communication has been the main focus of many research studies that observe, analyze and evaluate the methods like bedside reporting and handoffs. The main question is: Does one method improve patient care and safety over the other? Significance of Problem As the health care field has evolved over the years, ineffective handoffs may pose a potential risk in patient care and safety which may include wrong-placement surgery, medication errors or patient death (Friesen, White Byers, 2008). It has been done traditionally at the nurse’s station and research has displayed that uneventful episodes or accidents were more likely to occur during the shift report (Ofori-Atta, 2015). Purpose of Paper In this paper, â€Å"Appraising the Evidence: Bedside Report Vs. Handoff†, the main focus is to interpret two articles that undergoes research for bedside reporting and handoff and if one method improves patient safety and outcome over the other. Interpreting of these articles will like at the positive and negative aspectsShow MoreRelatedA Report On Mobile Technology1457 Words   |  6 Pagesemployer of Computer Systems Support Center to implement mobile technology in organization in order to increase the efficiency of operations by providing effective communication network and information system through mobile applications and mobile devices†. It will provide the opportunity to the company to resolve the issues related to communication and sharing of information. In this report it is planned to provide recommendations directed towards Computer Systems Support Center to implement updatedRead MoreA Study of the Communication Channels Used inHealth Organi zations1078 Words   |  4 Pagesï » ¿Communication Channels Used in Health Organizations: Communication is described as the process with which messages or information is transferred between people through the use of various channels that incorporate signs, symbols, words, and behavior. While communication can either be verbal or non-verbal or a combination of both, it uses divergent channels of transferring information. There are various communication channels that are used across different organizations like health care firms basedRead MoreKudler Communications Plan1628 Words   |  7 PagesKudler Communications Plan Kudler Communications Plan Given the competitive nature of business, it is no longer enough to rely on one form of marketing communication. There are several options such as social networking sites, on health magazines, and other publications that target health-conscious diet, which fall under personal and non-personal communications depending on the message and mode. All these options and more are evaluated below to arrive at a feasible and the most effectiveRead MoreA Research Project On The City Of Kelsey1353 Words   |  6 Pagesto the increase of its residents. The efforts of this project rest on the communication and teamwork with addressing issues and concerns from the mayor of Kelsey. The following paper will discuss the concerns that Kelsey’s mayor has with the methods utilized in building effective relationships with teamwork among city employees and with the motives and values with building teamwork. The paper will describe the communication factors that need to be considered that will have leaders and stakeholdersRead MoreBusiness Opportunity Analysis to Solve a Business Problem With the Help of Technology1685 Words   |  7 PagesGlobalization, the price war between local and international industry rivals, and day by day changing customer preferences and expectations (Jobber, 2009). These factors give rise to a challenging marketing environment for businesses which requires them to use different tactics and strategies to stand out in their industry and beat their rivals with competitiveness and aggressiveness. The immediate problem is the decreasing Return on Marketing Investment (ROMI) due to this increased level of competition;Read MoreThe Relationship Between Effective Communication And Organizational Efficiency1123 Words   |  5 Pagesrelationship between effective communication and organizational efficiency, showing in particular how communication barriers may impact adversely on an organisation. This essay will focus on the relationship between effective communication and organizational efficiency, highlighting the main barriers in communication and their consequences. In order to facilitate the understanding of this relationship, it is very important to comprehend the purpose of communication in business and the meaningRead MoreThe Gibbs Reflective Cycle Essay1647 Words   |  7 Pagesand Sandars (2013) state that critical reflection is required to identify developmental goals and effect change, indirectly improving healthcare. This essay will use the Gibbs’ Reflective Cycle (Gibbs, 1988) to analyse my role and contributions to the completion of an Action Learning Set (ALS) group task and will reflect on my communication and professional team working skills. We were divided into ALS groups and tasked with creating a group seminar presentation on leadership, management and team workingRead MoreThe Importance Of An Effective Organization, And The Characteristics Of Effective Police Agencies Essay1124 Words   |  5 PagesOverview: There will be three sections of this paper. The first section will define and explain what effectiveness and efficiency are, the characteristics of an effective organization, and the characteristics of effective police agencies. The second portion will identify a particular crime-related problem, which Overland Park Police Department faces with support of data from our crime analysis unit. Utilizing the concepts of effectiveness and efficiency, the last section will review our currentRead MoreEfficient Business Communications in Companies Today Means Full Use of Social Media and Modern Technologies1411 Words   |  6 PagesIntroduction Communication is one of the most important factors in any organization or relationship. It is â€Å"the process of people sharing thoughts, ideas, information and feelings with each other in commonly understandable ways† (Hamilton, 2011, p. 3). When you can communicate properly in a business then it runs smoothly without communicational mistakes and misinterpretation. The main purpose of efficient business communications is to generate a positive, reliable and consistent reputation withRead MoreThe Diversity Of The U.s. Population941 Words   |  4 Pagesdiversity of the U.S. population in the context of possible communication barriers in relation to this diversity and how it affects healthcare. Defining communication in addition to the challenges of communication barriers as well as examples of how these barriers can interfere with nursing care and the understanding of health care are discussed. As well this report reviews nursing standards and core competencies in regards to effective communication. Barriers to best practices are defined, as well as examples

Melting Pot V. Tossed Salad - 2125 Words

Tossed Salad Vs. Melting Pot In discussions of tossed salad and melting pot, a controversial issue is whether or not tossed salad is better than melting pot. Tossed salad represents multiculturalism. The tossed salad is colorful and it has unique and different ingredients it has the tomatoes, the lettuce, the cucumbers, the red and green and orange bell peppers and other ingredients. Each ingredient has its own unique color, texture and taste. What unites all these ingredients though is the dressing whether it is Italian, French or Ranch. They all come together to be able to form one thing. It is the same thing with a tossed salad society. Being part of a tossed salad means that one lives in a multicultural society in which one could†¦show more content†¦While at home she doesn’t talk Chinese while eating at the dinner table out of respect. Outside of home though she speaks English and does things such as look people in the eye when they are speaking to her. She still followed the same traditions that the Chinese do back at China like hearing stories of Fa Mu Lan .When she was outside, she acted like any American child would she would dress like an American and talk like one. She was part of a tossed salad society because she did not lose her cultural identity but she was still connected to society by being an American at the same time. She had to learn to speak two languages and learn how to follow the traditions of two societies. Through a tossed salad, people do not lose the language and traditions that their ancestors learned many years back. These traditions continue to prosper and grow stronger. People are still able to be part of another society that accepts them for who they are. They are not forced to follow strict rules to be part of one society. They do not need to forget all those old traditions that have followed their family for years. For example, like speaking the language that their ancestors spoke and eating the same foods that they used to eat. Through a melting pot society, people would not have to struggle to be able to be part of two societies because they are expected to follow the same traditions that everyone else does. They do not have the culturalShow MoreRelated A Look at Desegregation as a Part of a Larger Phenomenon in American History832 Words   |  3 Pages The term melting pot for America came about during the early 1900s in reference to Americas acceptance of all immigrants and races during the time period. America has, since the coining of the term, proven that it was an artificial label with little resemblance to the truth. Throughout history a great deal of white Americans practiced seclusion, segregation, and alienation of rights for non Anglo-Saxon peoples. Perhaps none have suffered more than the African Americans at the hand of Anglo-SaxonRead More Immigration: Is America Really a Melting Pot? Essay example1822 Words   |  8 Pageswhere all races and nations come to labor and look forward.† This is an exert from the play â€Å"The Melting Pot.† Israel Zangwill was Jewish born in England, January 21, 1864 in London, England. Besides the â€Å"The Melting Pot,† Zangwill used his pen to defend women’s suffrage, Jewish emancipation, assimilation and Zionism. Zionism is the Jewish liberation movement ( Wikipedia, 2012). In 1909, â€Å"The Melting Pot† was opened in Washington D.C. It was a hit. President Theodore Roosevelt gave the play high reviewsRead MoreHigh School Student Essay20272 Words   |  82 Pagesrelationship between diverse cultures in the United States. The â€Å"melting pot† was one of the first. Those who saw the United States as a melting pot emphasized assimilation, a process of socializing people so that they adopt dominant social norms and patterns of behavior. Assimilation attempted to make members of minority cultural groups â€Å"similar† to those belonging to the dominant cultural group—typically Whites of European descent. The melting pot metaphor was especially popular in the early 1900s, when

Cellular Manufacturing System Free Essays

What is Lean? Running an operation lean means: Removal of waste of all kinds (e. g. time, motion, inventory, poor cost of quality, etc. We will write a custom essay sample on Cellular Manufacturing System or any similar topic only for you Order Now ) An organization that stimulates productivity and quality An organization using value-added processes Low Quality = High Waste High Quality = Low Waste and Higher Value There are several ways to be Lean— TQM Six Sigma SMED (Single Minute Exchange of Die) PM/TPM (Preventive Maintenance/Total Preventive Maintenance) JIT (Just In Time) Continuous Improvement/Kaizen And Many More†¦ CELLULAR MANUFACTURING: MANUFACTURING A Lean Manufacturing Concept Cellular Manufacturing One of these lean practices, cellular manufacturing, is based on a group of different processes located in close proximity to manufacture a group of similar products. The primary purpose of cellular manufacturing is to reduce cycle time and inventories to meet market response times. Some of the other benefits include: Space Reduction Quality Improvement Labor Cost Reduction Improved Machine Utilization Where would you begin? First, you would define the cell you plan to create. Criteria required for defining the cell would be based on: Processes Required Part Numbers Attributes (size, shape, raw materials required) Market segments/customers Degree of Automation By Jay P. Patel, Principle Consultant, Quality Productivity Solutions, Inc. Copyright ©2000 by Jay Patel Cellular manufacturing is an application of the group technology concepts for factory reconfiguration and shop floor layout design. A part family can be parts similar in size or parts created using similar manufacturing steps. Typically, a cell is dedicated to a single part family. Cellular manufacturing does have some important human resource issues to consider: Operators must be trained properly to perform tasks including inspection and simple maintenance Cross functional training is critical since operators perform a variety of tasks and move between workstations and cells as the need arises Operators should be trained on Team Building Supervisors become Coaches. Cell teams require only guidance. Supervisors facilitate, assist nd guide the overall effort. Compensation issues: Cell employees usually receive the higher pay because they are better qualified to do multiple tasks. We recommend implementation of an incentive program that provides incentives on the basis of results and incremental improvements. Management may be concerned that there will be resistance from employees when the result is actually opposite. Typically, any initial resistance disappears once employees understand the win-win situatio n at hand. Cells need support from several functions including product engineering, material management, manufacturing engineering, QC/QA, maintenance and management. It is vital to implementation success that this support is committed, visible and consistent. Team Selection Most crucial to the implementation of cellular manufacturing is team selection. To help determine who is best to include in your team, identify the skills required for each step by creating a Process Map. Clarify the roles and responsibilities of the roles you need filled. Once the skills are identified, determine the potential team members. Explain to potential members what the nature of the task is and get a feel for their interest. What will you look for in your team members? Understanding the importance of selecting the right team cannot be overemphasized. Both objective and technical criteria should be established, including skills in: teamwork interpersonal skills leadership skills change adaptation positive thinking Develop a checklist for selecting these members based on the needs of the cell. This can also be used in setting goals for those who wish to grow in their own skill sets. 2 From here you will need to do some negotiating. You will need to meet with affected Supervisors to discuss: Overall priority Current structure and plans Current authorities and relative power of team leaders Potential team members and the support they will need Negotiate to acquire members best suited for the team. Renegotiate as necessary with the help of management and a detailed implementation plan. Skill Matrices Match skills to tasks. Create a matrix to define who is best qualified to perform specific tasks. This will be the document used for contracting your team to the project: aiding in obtaining commitment as well as communicating responsibilities and expectations. Determine what training is needed and implement a training plan. Make sure communication lines are established, open and well used. The success of the program is contingent on the team dynamic and the goals set. Communication is key—learn to listen and help others to do the same. What are the communication channels and links? Who provides and who expects what? Can the team members accomplish the tasks assigned? Team Management Develop trust and provide the team a reason to be motivated. Learn to manage team morale and create a system to encourage teamwork. Make your team an example of how successful teams cause great things to happen. Start with a pilot cell—be sure the product family chosen has the most potential for success. Stockpile if possible to provide an alternate source during implementation. When changes are necessary, communicate the reason for these changes in order to gain acceptance and understanding from your team. Be confident in implementation. Designing the Cell Cell design should be based on your project needs. Keep in mind the following when designing the cell: product life cycle continuous, flowing work through the cell proper allocation of resources for gauging and tooling aggressive update of equipment and processes cell development is evolutionary and always in a state of flux challenges in facility changes due to structure and age Involve your team and their knowledge in the construction of the cell. Understanding throughput is essential to cell development—do not underestimate the contribution and acceptance of the team once the concept is understood. Ultimately, the logistics and cell construction is only a small part of the battle. Creating a culture where a team can flourish is the hard part. This task requires a true leader. Can you meet the challenge? -JPP 3 How to cite Cellular Manufacturing System, Essay examples

Alternative Approaches to Strategic Management Sociological Approach

Question: Discuss about theAlternative Approaches to Strategic Managementfor Sociological Approach. Answer: Introduction This report discusses about different alternative approaches of strategic management. Mainly three approaches are discussed and analyzed the industrial organizational approach, the sociological approach and organizational change approach. In the beginning, the core concepts behind these three strategic management approaches are discussed. After that the application of the approaches are evaluated with the help of the case study of Woolworths Limited. The report also analyzes the effectiveness of the three strategic management approaches by identifying the benefits and limitations of the approaches. During this report, these three approaches are also compared and at the end of the report few recommendations are provided for better implementation or use of strategic management approaches. Different Alternative Approaches of Strategic Management Strategic management is a vast area of discussion. Ward and Peppard (2016) stated that the effectiveness of the strategic management process depends on the correct selection of strategic management approach. At the same time, it also depends on the skills and ability of the management team. There are several approaches of strategic management. However, here only three approaches are discussed below: Industrial Organizational approach This approach of strategic management is primarily based on the economic theory that focuses on solving the issues like, resource allocation, competitive rivalry and the economies of scale. David and David (2016) mentioned that the industrial organization approach of strategic management helps the business organizations to survive in the industry. At the same time, this particular approach also helps the business organizations in understanding the industrial relationship with the other companies (Grant 2016). This approach of strategic management assumes that the companies within a particular industry always try to maximize the profit percentage by taking rational action and maintaining the self discipline. The approach also suggests that the companies within a particular industry can achieve the competitive advantage by minimizing the cost level and maximizing the profitability (Rosemann and vom Brocke 2015). Sociological approach This particular approach guides the business organizations in managing the customers and satisfying them in a better way. The basic assumption behind this particular approach is that the organizations always try to satisfy their customers by showing proper behavior (Booth 2015). As per this approach, the human behavior is the main element that helps the business organizations to manage its business activities. This approach considers the management activities from the psychological point of views (Heizer, Render and Munson 2016). The sociological approach believes that the companies are the parts of the society and to achieve success, the companies must act as per the social norms. Organizational change approach The organizational change approach is adopted by the business organizations to bring some improvements in some difficult situations. This particular approach of strategic management uses different techniques of behavioral science. Engert, Rauter and Baumgartner (2016) stated that the organizational change approach of strategic management is used by the companies at the time of bringing some change in a systematic manner. However, Chen, Delmas and Lieberman (2015) commented that this approach cannot bring a sudden change, rather it takes much time to bring the change. Therefore, from the above discussion, it can be said that the business organizations can achieve success or reach to their goals easily if they apply different strategic management approaches. Every strategic management approach provides the guidance to manage the business from a different perspective (Chang 2016). Hence, it is clear that in todays competitive business world, the application of these strategic management approaches is essential. Application of Different Alternative Strategic Management Approaches As stated in the above discussion, the strategic management approaches are essential in current business context. However, the application of these strategic management approaches can be better understood if the business of Woolworths Limited is analyzed. At Woolworths Limited, the above-mentioned three strategic management approaches have been applied (Woolworthslimited.com.au 2016). Woolworths Limited is one of the top most retail organizations in Australia (Woolworthslimited.com.au 2016). It indicates that the organization deals with high level of competition in the national as well as in the international market. In order to deal with the high level of market or industrial competition, the organization has applied the industrial organizational approach of strategic management (Woolworthslimited.com.au 2016). This particular approach helped Woolworths Limited to better management of resources and sustain in the competitive market by achieving the economies of scale. This particular approach has been applied by the company with the help of following strategies: Introduction of the new products other than clothing items - This particular strategy taken by Woolworths limited helped the company to compete with the other retailers in Australia and international market. Introduction of new products helped the organization to increase its customer base, which ultimately helped in enhancing the profitability (Morden 2016). Economic pricing strategy Woolworths Limited has taken the Economic pricing strategy to compete in the international and national market (com.au 2016). This is such a pricing strategy that helped the organization to earn high profit by keeping the price rage at affordable level (Pearlson, Saunders and Galletta 2016). Implementation of lean management technique The management of Woolworths Limited has implemented the lean management strategy, which is very effective in utilizing the resources in proper manner. With the help of lean management, the company has been able to reduce its waste level and the inventory management of the company has been improved (Anderson et al. 2015). The above three strategies have shown how Woolworths Limited has applied the industrial organizational approach in its strategic management process. The management of the company has also adopted the sociological approach in the process of strategic management, which can be identified and understood by evaluating, the below strategies: Improved after sales service The Company has improved its after sales service recently. The after sales service of the company has added different activities like, personal phone call within 15 days of sale or periodic surveys with the customers (com.au 2016). These services helped the company to build better relationship with the customers and at the same time, it also shows the polite behavior of the company (Kotler, Berger and Bickhoff 2015). Better customer attendance The Company has also improved the on store customer attendance service. The employees or staffs at the stores of Woolworths Limited guides the customers within the stores regarding the availability of products, prices of the products, discounts and offers (com.au 2016). This service also helps to build better relationship with the customers. Along with the industrial organizational approach and sociological approach, the organization has also adopted the organizational change approach of strategic management. In the recent past that is in 2015, the company has changed its top management team (Woolworthslimited.com.au 2016). Before the change, the financial performance of the company was declining and the higher authority of the company identified that the aggressive takeover strategies of the management has pushed the company towards weak financial health (Woolworthslimited.com.au 2016). However, changing the higher management team could not be done in one or two days. It took much time to change the top level management team. The former CEO of the company resigned and at the same time, many board of directors members of the company also resigned from their specific job role (Woolworthslimited.com.au 2016). The new CEO of the company built a new top management team. The new team of the company aims to improve the financial health of the organization. The company became more conscious about their corporate tie up strategies (Bromiley et al. 2015). Along with that, the company has also rechecked the investment strategy. All of these changes have been done by the company by applying the organizational change approach. After applying this approach, the company has started to regain its profitability and financial health (Daft and Marcic 2016). Therefore, in the above discussion, it can be identified that Woolworths Limited has adopted or applied three strategic management approaches. The company has applied each strategic management approach to improve separate areas of business operations and at the same time, it has been also disclosed that All of these approaches have helped the company in improving its performance level at different areas. Analyzing the Effectiveness of Strategic Management Approaches In the above discussion, the application of the three strategic management approaches has been evaluated. In the evaluation or analysis, it has been identified that the strategic management approached have helped the company to improve the performance standard. However, there are some areas where these strategic management approaches failed to make any change (Karepova et al. 2015). Therefore, before considering the approaches as perfect or effective, it is important to analyze the effectiveness by identifying the benefits and limitations of each strategic management approach. The first approach that is industrial organizational approach is analyzed, then it can be identified that this particular approached helped the company to gain economies of scale in the market (Formentini and Taticchi 2016). The company has achieved profitability after implementing the economies of scale. At the same time, this particular approach has also helped the company to improve the profitability. However, Daft and Marcic (2016) mentioned that the industrial organizational approach of strategic management is beneficial for the large business organizations. In case of the small business firm, it is not possible to achieve economies of scale in the market (Monczka et al. 2015). Therefore, may be the industrial organizational approach has been effective for the giant organization like Woolworths Limited but it may not be that much usable for the small organization. On the other side, if the sociological approach of strategic management is analyzed then it can be identified that the approach has provided several benefits to the Woolworths Limited (Cameron and Green 2015). This particular approach helped the company to improve its relationship with the customers. It became able to satisfy the customers in better manner. However, Kotler, Berger and Bickhoff (2015) argued that the approach is mainly emphasized on the relationship between the company and the customers. However, there are other stakeholders in the company, whose interests are conflicting. The sociological approach suggests maintaining good social behavior but if the interests of the stakeholders conflict and then it is very difficult for the company to maintain good behavior with all of the stakeholders (Monczka et al. 2015). If the organizational change approach of the strategic management is analyzed then it can be said that this approach is very effective in bringing the organizational change in a systematic manner. This indicates that this particular approach acts like a change management approach (Cameron and Green 2015). However, this approach has also some limitations. This main limitation of the approach is that the approach is very time consuming. The organizational change approach takes much time to bring change in the organization. However, in this context, Pearlson, Saunders and Galletta (2016) mentioned that slow movements help to bring the change properly and in slow change, the chance of making mistake is less. On the other side, Daft and Marcic (2016) noted that the organizational change approach also depends on the other strategic management approaches like, cultural approach and collaborative approach. Therefore, from the above discussion it can be said that the strategic management approaches like, sociological approach, industrial organizational approach and organizational change approach are helpful for improving the performance of the business organizations. The approaches have also helped Woolworths Limited in improving its performance (Woolworthslimited.com.au 2016). However, each of the strategic management approach has some limitations. If the comparison is made among these three strategic management approaches, then it can be identified that the industrial organizational approach is more effective than the other strategic management approaches (Formentini and Taticchi 2016). This is because in case of industrial organizational approach, the company can improve the overall performance level. For example, in case of Woolworths Limited, the company has improved its overall performance by adopting this particular approach. The economic pricing strategy not only helped the organization in increasing the customer base, but it also helped the organization increasing the customer loyalty also. On the other side, implementation of lean management has helped the company to reduce the waste level as well as helped to improve the internal management technique (Woolworthslimited.com.au 2016). However, this much of improvement cannot be brought with the help of sociological approach or organizational change approach. In the words of Heizer, Render and Munson (2016), the sociological approach and organizational change approach are effective in improving a particular area of the business. These two strategic management approaches are not effective for the overall business performance (Formentini and Taticchi 2016). Hence, it can be said that the industrial organizational approach is better than the other two approaches of strategic management. However, it does not mean that the sociological approach and the organizational change approach are not efficient. The business organizations also require these types of strategic management approaches for some specific reasons. Conclusion and Recommendation In this study, it has been identified that strategic management approaches are very important for every business organization. The strategic management approaches help the companies in enhancing their performance standard. The study has identified mainly three popular strategic management approaches and these are sociological approach, industrial organizational approach and organizational change approach. As per the discussion in the study, the industrial organizational approach helps the companies to achieve economies of scale, proper resource utilization and survive in the competitive market. The sociological approach helps to build better relationship with the society and the other approach that is organizational change approach is effective during the change within the companies. As per the analysis and evaluation in this study, the Woolworths Limited has implemented all of these strategic management approaches for different reasons. The company has also gained several benefits due to the application of these approaches. However, the study has identified that the organization has gained highest benefit from the industrial organizational approach. Apart from the identification of the benefits, the study has also pointed out that the strategic management approaches have some limitations. However, on the basis of overall analysis, it has been considered that the industrial organizational approach is better strategic management approach than the other two approaches. Recommendations: As per the results in the analysis of the study, the following recommendations are made for better utilization of the strategic management approaches: Identify the actual issue of the organization Before applying or adopting any strategic management approach, it is essential for the organization to identify the specific problem area. This is because each strategic management approach is effective in specific problem areas. Therefore, the companies must use the strategic approach as per the need. Adopt the industrial organizational approach along with the other The business organizations must adopt the industrial organizational strategic management approach along with the other strategic management approaches because this particular approach in effective in most of the situations. Maintain the time span at the time of implementing the organizational change approach The organizational change approach is time consuming. Due to this, the management of the companies must take special care of the time span at the time of implementing the organizational change approach. Reference List: Anderson, D.R., Sweeney, D.J., Williams, T.A., Camm, J.D. and Cochran, J.J., 2015.An introduction to management science: quantitative approaches to decision making. Cengage learning. Booth, S.A., 2015.Crisis management strategy: Competition and change in modern enterprises. Routledge. Bromiley, P., McShane, M., Nair, A. and Rustambekov, E., 2015. Enterprise risk management: Review, critique, and research directions.Long range planning,48(4), pp.265-276. Cameron, E. and Green, M., 2015.Making sense of change management: a complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers. Chang, J.F., 2016.Business process management systems: strategy and implementation. CRC Press. Chen, C.M., Delmas, M.A. and Lieberman, M.B., 2015. Production frontier methodologies and efficiency as a performance measure in strategic management research.Strategic Management Journal,36(1), pp.19-36. Daft, R. and Marcic, D., 2016.Understanding management. Nelson Education. David, F. and David, F.R., 2016. Strategic Management: A Competitive Advantage Approach, Concepts and Cases. Engert, S., Rauter, R. and Baumgartner, R.J., 2016. Exploring the integration of corporate sustainability into strategic management: A literature review.Journal of Cleaner Production,112, pp.2833-2850. Formentini, M. and Taticchi, P., 2016. Corporate sustainability approaches and governance mechanisms in sustainable supply chain management.Journal of Cleaner Production,112, pp.1920-1933. Grant, R.M., 2016.Contemporary strategy analysis: Text and cases edition. John Wiley Sons. Heizer, J., Render, B. and Munson, C., 2016.Principles of operations management: sustainability and supply chain management. Pearson Higher Ed. Karepova, S.G., Karabulatova, I.S., Novikov, V.S., Klemovitsky, S.V., Stratan, D.I. and Perova, A.E., 2015. New approaches to the development of methodology of strategic community planning.Mediterranean Journal of Social Sciences,6(3 S6), p.357. Kotler, P., Berger, R. and Bickhoff, N., 2015.Quintessence of Strategic Management. Springer. Monczka, R.M., Handfield, R.B., Giunipero, L.C. and Patterson, J.L., 2015.Purchasing and supply chain management. Cengage Learning. Morden, T., 2016.Principles of strategic management. Routledge. Pearlson, K.E., Saunders, C.S. and Galletta, D.F., 2016.Managing and Using Information Systems, Binder Ready Version: A Strategic Approach. John Wiley Sons. Rosemann, M. and vom Brocke, J., 2015. The six core elements of business process management. InHandbook on Business Process Management 1(pp. 105-122). Springer Berlin Heidelberg. Ward, J. and Peppard, J., 2016.The Strategic Management of Information Systems: Building a Digital Strategy. John Wiley Sons. Woolworthslimited.com.au, 2016. Quality Brands and Trusted Retailing - Woolworths Limited. [online] Woolworthslimited.com.au. Available at: https://www.woolworthslimited.com.au/ [Accessed 17 Sep. 2016].